This document (hereinafter referred to as Agreement) governs the terms and conditions for the services of “Optionza Global Ltd is registered at Republic of the Marshall Islands, Trust Company Complex, Ajeltake Road, Ajeltake Islands, Majuro, MH96960 with the registration number 128117” (hereinafter referred to as Company) provided online at: www.optionza.com 

This Agreement is accepted as a web-based document and does not require signing by parties. 

The Client automatically affirms the full acceptance of the Agreement by registering a Client's Profile at the Company's website. The Agreement remains valid until it is terminated by either party. 

Terms and Definitions 

Client’s Area – a workspace created in the web-interface, used by the Client for performing Trading and Non-Trading Operations and entering personal information.

Client – any person over 18 years of age, using the services of the Company in accordance with this Agreement.

Company – a legal entity, referred to as “Optionza Global “, which provides, in accordance with the provisions of this Agreement, the conduct of arbitrage operations for the purchase and sale of CFD contracts.

Non-Trading Operation – any operation related to top-up of the Client’s Trading Account with necessary funds or withdrawal of funds from the Trading Account. For Non-Trading Operations, the Company uses electronic payment systems selected at its discretion and tied to the appropriate interface in the Client’s Area.

Client’s Profile – a set of personal data about the Client, provided by himself/herself during registration and verification process within the Client’s Area, and stored on the Company’s secure server.

Trading Account – a specialized account on the Company’s server that enables the Client to conduct Trading Operations.

Trading Operation – an arbitration operation for the purchase and sale of trade contracts performed by the Client using the Trading Terminal available in the Client’s Area.

Trading Server – a server owned by the Company with specialized software installed on it, which serves for conducting Trading and Non-Trading Operations of Clients and tracking the statistics of these operations.

Trading Terminal – a specialized interface located in the Client’s Area, connected to the Company’s Trading Server, and allowing Client to perform Trading Operations.

General Provisions 

The service provided by the Company is an Internet service that uses the official website of the Company and its Trading Server to carry out Trading Operations. The use of the service implies the availability of sustainable high-speed Internet connection on the Client’s device. 

In its activities, the Company is guided by existing Legislation on anti-money laundering and terrorist financing. The Company requires the Client to correctly enter personal data, and reserves the right to verify the Client’s identity, using the necessary methods: 

Upload scanned copies of documents confirming the Client’s identity and actual place of residence to the Client’s Profile; 

A phone call to the Client at the specified phone number; 

Other means necessary at the discretion of the Company to confirm the Client’s identity and financial activity. 

A Client, regardless of the legal status (legal or natural person), is prohibited to have more than one Trading Account with the Company. The Company reserves the right to terminate this Agreement or reset the results of Trading Operations in the event of re-registration of the Client Profile or in case of multiple Trading Accounts usage by the same Client. 

A Client’s Profile is registered in the secured space of the Client’s Area on the Company’s official website. The Company guarantees confidentiality of the Client’s personal data in accordance with the provisions of the Section 8 of this Agreement. 

The Client is responsible for the safety of the Client’s Area authentication data received from the Company, in case of loss of access to the Client’s Area, Client must immediately notify the Company in order to block access to the funds in the Trading Account. 

Upon registration, the Company automatically provides the Client with a Trading Account where the Client performs all Trading and Non-Trading Operations. 

The Company carries quoting of the Clients by using its own paid sources of quotations, applying processing of the quote flow in accordance with the needs of ensuring the liquidity of contracts opened by Clients. Quotes of any other companies, and/or quotes taken from other paid sources, cannot be taken into account when considering disputes. 

The Company provides the Client with a specially prepared web interface (Trading Terminal) to carry out Trading Operations within the Client’s Area. 

The Company prohibits the Client to resort to any type of fraudulent activity that may be considered by the Company in the Client’s actions aimed at gaining profit using operations not instructed by the Company, vulnerabilities in the Company’s official website(s), bonus speculation, and abusive trading, including but not limited to hedging transactions from 

different accounts, speculation on assets with troubled liquidity, etc. In this case, the Company reserves the right to terminate this Agreement or to reset the results of Trading Operations. 

The Company reserves the right to terminate this Agreement or to suspend any communication with the Client in cases of detecting an unfair attitude towards the Company as a whole and to the products and services provided, including (but not limited to) insulting employees and partners of the Company, slandering, publishing unreliable information about the Company, negative reviews, attempted blackmail or extortion by the Client. 

The Company reserves the right to prohibit the Client from copying the Trading Operations of other traders or reset the results of copied Trading Operations in case of detecting trading violations or any other violations of this Agreement by the copy provider. 

The Client shall ensure that his/her activities fully comply with the legislation of the country where they are conducted. 

The Client acknowledges and accepts the responsibility for the payment of all taxes and fees which may arise from the performance of Trading Operations. 

The Company reserves the right to limit the availability of offered features and services, and motivation benefits at its own discretion. 

The Company agrees to provide the Client with the services subject to the Client not being a citizen or permanent resident of banned countries or any territories being under jurisdiction or effective control of these countries. The Company reserves the right to limit the availability of offered services in these countries. 

Risks Disclosure 

The Client assumes the risks of the following types: 

General risks in investing associated with the possible loss of invested funds as a result of committed Trading Operations. Such risks are not subject to state insurance and are not protected by any legislative acts. 

Risks associated with the provision of online trading. The Client is aware that the Trading Operations are secured using the electronic trading system and are not directly connected with any existing global trading platform. All communications are carried out via communication channels. 

Risks associated with the use of third party electronic payment systems. 

The Client is aware that he/she cannot invest funds in his/her Trading Account, the loss of which will significantly impair the quality of his life or create problems for the client in relations with third parties. 

The Processing of Personal Data 

The Company is guided by the provisions generally accepted in world practice for processing of Client’s personal data. 

The Company ensures the safety of the Client’s personal data in the form in which they are entered by the Client during registration on the official website of the Company and within the Client’s Profile. 

The Client has the right to change personal data in his/her Client’s Area, except for the email address. The data can be changed only when the Client personally contacts the support service of the Company after proper identification. 

The Company uses «cookies» technology on its website, in order to provide statistical information storage. 

The Company has an affiliate program, but does not provide partners with any personal data about their referrals. 

The Company’s mobile application can gather anonymized stats on the installed applications. 

Procedure of Handling Claims and Disputes 

All disputes between the Company and the Client are resolved in a complaint procedure by negotiation and correspondence. 

The Company accepts claims arising under this Agreement only by email support@optionza.com and not later than five business days from the date (day) of a disputed case. 

The Company is obliged to review the claim of the Client in a period not exceeding 14 business days upon receiving a written complaint from the Client, and to notify the Client about the outcome of the complaint by email. 

The Company does not compensate the Clients for any loss of profit or moral damage in the event of a positive decision on the Client’s claim. The Company makes a compensation payment to the Client’s Trading Account or cancels the result of the disputed Trading Operation, bringing the balance of the Client’s Trading Account back the way it was in the case if the disputed Trading Operation would not have been carried out. The results of other Trading Operations on the Client’s Trading Account are not affected. 

The compensation payment is credited to the Client’s Trading Account within one business day after a positive decision has been taken on the Client’s claim. 

In the event of a dispute that is not described in this Agreement, the Company, when making a final decision, is guided by the norms of generally accepted international practices and ideas about a fair settlement of the dispute.